Refund policy

Return and Refund Policy

Thank you for shopping with us. Due to the complexity and cost of international shipping, we maintain a strict return and refund policy as outlined below:

No Returns or Exchanges for Non-Quality Issues
We do not accept returns or exchanges for reasons not related to product quality (e.g., change of mind, size mismatch, or personal preference). Please make your selection carefully before placing an order.

Quality-Related Issues
If you receive a defective or damaged item, please contact us within 3 days of receipt to report the issue. To be eligible for a resolution, you must provide:

· Your order number
· A clear photo or video showing the defect or damage
· A brief description of the issue

We will review your request and, if approved, provide further instructions regarding a replacement, refund, or other remedy as appropriate.

Note: Claims made after 3 days of receipt will not be accepted. We appreciate your understanding and cooperation

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at t18611219590@163.com.

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